Having read somewhere that acrobat doesn't have a full fledged licensing but instead uses other adobe application licensing, I decided to try dreamweaver. Again it failed with an EPIC_APP failure notice. Before dismissing the command prompt screen, I attempted to launch acrobat. With trepidation I ran the tool and sat, hands away from the keyboard waiting for (and hoping for) a positive result.Ī few minutes later, the process reported it had been successful at recovering the license. My system setup includes Vista Ultimate OS and CS3 Master Suite including acrobat 8, CS5 Extended Photoshop, and Lightroom 3.Īfter downloading and unzipping the license recovery tool (licenserecovery109.exe), I checked task manager for any open Adobe apps and terminated any services I knew were adobe (for insurance though the instructions said "applications" not "services"). Cache.db renaming was also unsuccessful for me although looking at the data in this SQLlite database journal was interesting. Curiously I found that if I turned ON the service (restarted it) and attempted to run a previously working (before all this started) CS3 app like dreamweaver, the service would turn OFF after the app closed due to the licensing failure. I had followed several posts including one here regarding a conflict w/ FlexNet & ESET's NOD32 antivirus () as well as looking at the FlexNet service.
Lightroom 3 and Photoshop CS5 Extended both continued to perform without apparent issue.įortunately I searched and stumbled here. More recently my entire set of CS3 master collection apps failed to run claiming a damaged license requiring repair or reinstall. My problem started with an inability to view *.pdf files although I had a licensed copy of acrobat (not just the reader). Though it didn't directly get me to the solution, it led me down the right path.įor others, here's another vote for the Adobe License Recovery tool (LicenseRecovery109.zip):
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